AVAILABILITY & ORDERING POLICY
All CrystalSoul jewelry are made to order and may take up to 2 weeks to be prepared for shipment. We strive to fulfill your order in a timely manner. However, due to the handmade nature of our products we ask that all customers be aware of this production window.REFUNDS, RETURNS & EXCHANGES
We do not accept returns as all of our jewelry is handmade to order. However there are certain exemptions to this, feel free to contact anastasia.crystalsoul@gmail.com to discuss your particular situation.SHIPPING, TAXES AND DUTIES
All shipping rates are calculated through UPS / FEDEX / USPS / DHL and all packages are insured at their full value to protect your merchandise.